FAQ

Do you ship worldwide?

For now, all ship nationwide (Indonesia)

Where can I make an order?

Click on our Instagram linktree and on our website click “order” to place an order, and it will direct you to WhatsApp.

Do you accept bespoke orders?

We do not accept bespoke orders.

Can we return the items if they got damaged during shipment?

No repair - read our terms & conditions

How do I check the status of my order?

Dooma Gallerie will send your shipping tracking code through your WhatsApp number when you placed an order.

Where can I write / leave feedback and reviews?

Directly contact our customer service for any other concerns and things we need to improve on our service.